ONLINE REPUTATION MANAGEMENT
YOUR BUSINESS, YOUR REPUTATION, OUR GUIDANCE.
Let’s face it, people have a lot to say about your business. Whether it’s the good, the bad, or the downright ugly, it is crucial to keep tabs of your online reputation and stay true to your brand. This is where the “management” portion comes into play. By having a system that consistently monitors, responds, and reacts, your customers will feel acknowledged. That’s right, we want to handle it for you with our own unique recipe to successful online reputation management.
Our Online Reputation Management team will monitor how your business looks online so you can concentrate on what you do best—run your actual company.
OUR RECIPE FOR ONLINE REPUTATION
CLIENT TESTIMONIALS
OUR ORM STRATEGY
YELP & ONLINE REVIEW RESPONSES
We've got your back!
We want you to focus on what matters the most: running your business! We will be on top of responding to any and all questions, concerns and compliments from your customers on a wide variety of platforms.
REPUTATION MONITORING & REPORTING
We’ll keep an eye out!
Responding is great, but it is only the first step. Monitoring and reporting allows your business to grow! We will quantify and organize your online reviews to provide owners and managers with an understanding of their strengths and weaknesses. In addition, we will keep any “trigger words” on our radar to ensure everything that requires immediate attention is handled.
RETENTION PROGRAM
Happiness is key.
With a close eye on reviews, we can focus on retaining your customers! By implementing our retention programs, we’ll ensure that your online reputation flourishes. We’ll encourage happy customers to share their experience, while working to convince unhappy customers to give your business another chance.
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“It takes twenty years to build a reputation and five minutes to ruin it.“
Warren Buffett
